Shipping & Rates
Congruent Space aims to ship orders within 2 business days. Occasionally during periods of high order volume, such as a promotion or holiday, shipment processing can exceed the two business day window.
If you have received a shipping notification, Congruent Space is unable to make any changes to your order.
Congruent Space is unable to combine orders or add items to orders.
Congruent Space is not responsible for any delays and/or damage caused in-transit by the delivery service or customs agencies.
All U.S. orders are trackable via UPS or USPS Priority Mail.
Items marked returned to sender, refused or sent back to us without an RMA will be issued store credit via electronic gift card minus a 15% restocking fee.
International packages marked return to sender/refused/abandoned will receive store credit (minus a 15% restocking fee). Original shipping is not returned.
Lost/missing packages will be issued store credit equivalent to the value of their order. Original shipping is included.